# ProsperStack Docs

> The retention optimization platform for high-volume subscription businesses

This file contains links to documentation sections following the llmstxt.org standard.

## Table of Contents

- [Introduction](https://docs.prosperstack.com/index.md): An overview of how to implement, set up and use ProsperStack.
- [Implementation overview](https://docs.prosperstack.com/docs/getting-started/getting-started.md): Plan, build, test and launch your first ProsperStack cancellation flow.
- [Roles and responsibilities](https://docs.prosperstack.com/getting-started/roles-and-responsibilities.md): Understand the typical division of labor for a ProsperStack implementation.
- [Connect your subscription platform](https://docs.prosperstack.com/getting-started/connect-your-subscription-platform.md): Connect your subscription platform and make subscription data available in ProsperStack.
- [Integrate ProsperStack](https://docs.prosperstack.com/getting-started/integrate-prosperstack.md): Set up how customers enter the ProsperStack cancellation flow.
- [Import customer context](https://docs.prosperstack.com/getting-started/import-customer-context.md): Bring customer data from your CRM, CDP, application or other systems into ProsperStack.
- [Configure your cancellation flow](https://docs.prosperstack.com/getting-started/configure-your-cancellation-flow.md): Set up your first cancellation flow to match your retention strategy.
- [Preview and test](https://docs.prosperstack.com/getting-started/preview-and-test.md): Validate your cancellation flow content, logic and end-to-end behavior.
- [Coordinate launch](https://docs.prosperstack.com/getting-started/coordinate-launch.md): Publish your cancellation flow and launch ProsperStack with live traffic.
- [Customizing a flow](https://docs.prosperstack.com/cancellation-flows/customizing-a-flow.md): Customize your cancellation flows around your retention strategy.
- [Creating a question](https://docs.prosperstack.com/cancellation-flows/creating-a-question.md): Collect targeted cancellation feedback to inform retention, product and customer experience decisions.
- [Creating a deflection](https://docs.prosperstack.com/cancellation-flows/creating-a-deflection.md): Use deflection cards to reinforce value and offer alternatives to cancellation.
- [Presenting offers during cancellation](https://docs.prosperstack.com/cancellation-flows/presenting-offers-during-cancellation.md): Use customer context and cancellation intent to target retention offers.
- [Showing a confirmation screen](https://docs.prosperstack.com/cancellation-flows/showing-a-confirmation-screen.md): Show a confirmation screen when a subscriber completes the cancellation flow.
- [Displaying a step conditionally](https://docs.prosperstack.com/cancellation-flows/displaying-a-step-conditionally.md): Display a flow step based on customer segments or answers to previous questions.
- [Previewing a flow](https://docs.prosperstack.com/cancellation-flows/previewing-a-flow.md): Preview cancellation flows to test changes and optimize your cancellation experience.
- [Publishing changes](https://docs.prosperstack.com/cancellation-flows/publishing-changes.md): Publish unsaved changes to your live cancellation flow.
- [Compliance](https://docs.prosperstack.com/cancellation-flows/compliance.md): Provide an immediate option to cancel, in compliance with regulations in certain jurisdictions.
- [Flow A/B testing](https://docs.prosperstack.com/cancellation-flows/flow-ab-testing.md): Run controlled flow experiments and compare retention performance.
- [Multiple flows](https://docs.prosperstack.com/cancellation-flows/multiple-flows.md): Offer unique cancellation experiences for different products or customer segments.
- [Languages & translations](https://docs.prosperstack.com/cancellation-flows/languages-and-translations.md): Translate flows and offers into multiple languages.
- [Editing rich content](https://docs.prosperstack.com/cancellation-flows/editing-rich-content.md): Format rich text, add links and media and insert properties.
- [Creating an offer](https://docs.prosperstack.com/offers/creating-an-offer.md): Create targeted incentives for retention, conversion, reactivation and revenue recovery.
- [Offer types](https://docs.prosperstack.com/offers/offer-types.md): Incentivize customers to stay with coupons, trial extensions, pauses, plan changes and more.
- [Offer A/B testing](https://docs.prosperstack.com/offers/offer-ab-testing.md): Run controlled offer experiments and compare acceptance and retention performance.
- [Autopilot offers](https://docs.prosperstack.com/offers/autopilot-offers.md): Use Autopilot to test offer variants and allocate more traffic to stronger performers within your guardrails.
- [Advanced scenarios](https://docs.prosperstack.com/offers/advanced-scenarios.md): Use custom properties to build powerful segments using custom data.
- [Showing multiple offers](https://docs.prosperstack.com/offers/showing-multiple-offers.md): Allow canceling subscribers to select from multiple offers.
- [Offer links](https://docs.prosperstack.com/offers/offer-links.md): Create offer links to share zero-friction offers with your customers
- [When offers are not shown](https://docs.prosperstack.com/offers/when-offers-are-not-shown.md): Understand the automatic conditions ProsperStack checks before presenting an offer.
- [Creating a segment](https://docs.prosperstack.com/customer-segmentation/creating-a-segment.md): Segment your customers based on subscription data, data from your CRM/CDP or custom properties.
- [Custom properties](https://docs.prosperstack.com/customer-segmentation/custom-properties.md): Use custom properties to build powerful segments using custom data.
- [Creating a segment group](https://docs.prosperstack.com/customer-segmentation/creating-a-segment-group.md): Use segment groups to create complex segmentation rules.
- [Viewing subscribers](https://docs.prosperstack.com/subscribers/viewing-subscribers.md): Find subscribers, understand the at-risk view, and review recent activity in subscriber profiles.
- [Viewing sessions](https://docs.prosperstack.com/sessions/viewing-sessions.md): View all cancellation sessions in the ProsperStack dashboard.
- [Starting a session](https://docs.prosperstack.com/sessions/starting-a-session.md): Start a cancellation session on behalf of a customer from the ProsperStack dashboard.
- [Reviewing feedback](https://docs.prosperstack.com/sessions/reviewing-feedback.md): Review all open-ended text feedback in ProsperStack.
- [Reporting overview](https://docs.prosperstack.com/insights/reporting-overview.md): Spot trends and analyze performance across retention, offers, deflections and feedback.
- [Retention dashboard](https://docs.prosperstack.com/insights/retention-dashboard.md): Understand headline retention, revenue, session, offer and cancellation reason metrics.
- [Session trends](https://docs.prosperstack.com/insights/session-trends.md): View historical session trends over time.
- [Offer acceptance trends](https://docs.prosperstack.com/insights/offer-acceptance-trends.md): View historical offer acceptance trends over time.
- [Sentiment trends](https://docs.prosperstack.com/insights/sentiment-trends.md): View historical trends of sentiment analysis data.
- [Survey answer trends](https://docs.prosperstack.com/insights/survey-answer-trends.md): View historical cancellation flow survey answer trends over time.
- [Retention trends](https://docs.prosperstack.com/insights/retention-trends.md): View historical trends of overall cancellation flow retention rates.
- [Deflection trends](https://docs.prosperstack.com/insights/deflection-trends.md): View historical trends of overall cancellation flow deflection rates.
- [Feedback analysis](https://docs.prosperstack.com/insights/feedback-analysis.md): View extracted key phrase data from survey question answers.
- [Retained revenue trends](https://docs.prosperstack.com/insights/retained-revenue-trends.md): View historical trends of retained revenue over time.
- [Retained revenue details](https://docs.prosperstack.com/insights/retained-revenue-details.md): Review individual payments attributed to saved and deflected subscribers.
- [Introduction](https://docs.prosperstack.com/docs/automations/automations.md): What are ProsperStack automations?
- [Connecting your email service provider](https://docs.prosperstack.com/automations/connecting-your-email-service-provider.md): Connecting your email service provider
- [Creating an automation](https://docs.prosperstack.com/automations/creating-an-automation.md): Creating an automation
- [Creating an email](https://docs.prosperstack.com/automations/creating-an-email.md): Creating an email
- [Viewing enrollments](https://docs.prosperstack.com/automations/viewing-enrollments.md): Viewing enrollments
- [Introduction](https://docs.prosperstack.com/docs/conversion/conversion.md): What are ProsperStack conversion incentives?
- [Creating a conversion campaign](https://docs.prosperstack.com/conversion/creating-a-campaign.md): Creating a conversion campaign
- [Presenting offers as part of a campaign](https://docs.prosperstack.com/conversion/presenting-offers.md): Incentivize customers to stay with coupons, trial extensions, pauses, plan changes and more.
- [Embedding conversion](https://docs.prosperstack.com/conversion/embedding-conversion.md): Embedding conversion
- [Enabling the customer portal](https://docs.prosperstack.com/customer-portal/enabling-the-customer-portal.md): Enable the customer portal to integrate ProsperStack without writing any code.
- [General settings](https://docs.prosperstack.com/account/general-settings.md): View and configure users, account settings and billing.
- [Single sign-on](https://docs.prosperstack.com/account/sso.md): Configure allowed domains and required SSO access.
- [Switching accounts](https://docs.prosperstack.com/account/switching-accounts.md): Switch 
- [Command palette](https://docs.prosperstack.com/account/command-palette.md): Use keyboard shortcuts to jump to common actions with the command palette.
- [Connecting your subscription platform](https://docs.prosperstack.com/subscription-platforms/connecting-your-subscription-platform.md): Connect your subscription platform to enable customer and subscription context used by cancellation flows, targeting and reporting.
- [Stripe](https://docs.prosperstack.com/subscription-platforms/stripe.md): How to connect and integrate ProsperStack with Stripe.
- [Chargebee](https://docs.prosperstack.com/subscription-platforms/chargebee.md): How to connect and integrate ProsperStack with Chargebee.
- [Recurly](https://docs.prosperstack.com/subscription-platforms/recurly.md): How to connect and integrate ProsperStack with Recurly.
- [Braintree](https://docs.prosperstack.com/subscription-platforms/braintree.md): How to connect and integrate ProsperStack with Braintree.
- [Maxio](https://docs.prosperstack.com/subscription-platforms/maxio.md): How to connect and integrate ProsperStack with Maxio.
- [Paddle](https://docs.prosperstack.com/subscription-platforms/paddle.md): How to connect and integrate ProsperStack with Paddle.
- [Recharge](https://docs.prosperstack.com/subscription-platforms/recharge.md): How to connect and integrate ProsperStack with Recharge.
- [Bold](https://docs.prosperstack.com/subscription-platforms/bold.md): How to connect and integrate ProsperStack with Bold.
- [Ordergroove](https://docs.prosperstack.com/subscription-platforms/ordergroove.md): How to connect and integrate ProsperStack with Ordergroove.
- [Naviga](https://docs.prosperstack.com/subscription-platforms/naviga.md): How to connect and integrate ProsperStack with Naviga.
- [OpenPay](https://docs.prosperstack.com/subscription-platforms/openpay.md): How to connect and integrate ProsperStack with OpenPay.
- [Submarine](https://docs.prosperstack.com/subscription-platforms/submarine.md): CHow to connect and integrate ProsperStack with Submarine.
- [Stay AI](https://docs.prosperstack.com/subscription-platforms/stay-ai.md): How to connect and integrate ProsperStack with Stay AI.
- [Sticky.io](https://docs.prosperstack.com/subscription-platforms/sticky-io.md): Connect ProsperStack with Sticky.io for seamless integration.
- [Piano](https://docs.prosperstack.com/subscription-platforms/piano.md): How to connect and integrate ProsperStack with Piano.
- [Recurly Commerce](https://docs.prosperstack.com/subscription-platforms/recurly-commerce.md): How to connect and integrate ProsperStack with Recurly Commerce.
- [Seal Subscriptions](https://docs.prosperstack.com/subscription-platforms/seal-subscriptions.md): How to connect and integrate ProsperStack with Seal Subscriptions.
- [Custom integration](https://docs.prosperstack.com/subscription-platforms/custom.md): Connect ProsperStack with your custom subscription platform.
- [Feature support reference](https://docs.prosperstack.com/subscription-platforms/feature-support.md): Feature and customer segmentation property support by subscription platform.
- [Slack](https://docs.prosperstack.com/integrations/slack.md): Receive Slack notifications from ProsperStack.
- [HubSpot](https://docs.prosperstack.com/integrations/hubspot.md): Keep your HubSpot contact data in sync with ProsperStack.
- [Intercom](https://docs.prosperstack.com/integrations/intercom.md): Keep your Intercom contact data in sync with ProsperStack.
- [Salesforce](https://docs.prosperstack.com/integrations/salesforce.md): Keep your Salesforce contact data in sync with ProsperStack.
- [Klaviyo](https://docs.prosperstack.com/integrations/klaviyo.md): Keep your Klaviyo profile data in sync with ProsperStack.
- [Segment](https://docs.prosperstack.com/integrations/segment.md): Send customer data to ProsperStack from anywhere with the Segment integration.
- [Yotpo](https://docs.prosperstack.com/integrations/yotpo.md): Connect Yotpo to map loyalty data to ProsperStack custom properties.
- [Zapier](https://docs.prosperstack.com/integrations/zapier.md): Trigger events with third-party services via Zapier.
- [MCP server](https://docs.prosperstack.com/integrations/mcp-server.md): Connect AI assistants and agents to your ProsperStack data using the ProsperStack MCP server.
- [Embedding the flow](https://docs.prosperstack.com/for-developers/embedding-the-flow.md): Integrate ProsperStack with your application or service for a seamless experience.
- [Custom subscription platform](https://docs.prosperstack.com/for-developers/custom-subscription-platform.md): Integrate ProsperStack with your service's custom subscription solution.
- [Test mode](https://docs.prosperstack.com/for-developers/test-mode.md): Use test mode to integrate ProsperStack with your development and staging environments.
- [Custom CSS](https://docs.prosperstack.com/for-developers/custom-css.md): Modify the look and feel of your cancellation flows to match your brand.
- [API](https://docs.prosperstack.com/for-developers/api.md): Build a custom integration with the ProsperStack API.
- [Webhooks](https://docs.prosperstack.com/for-developers/webhooks.md): Receive webhooks when retention or Conversion events occur.
- [Custom data connectors](https://docs.prosperstack.com/for-developers/data-connectors.md): Map data to ProsperStack with custom data connector endpoints.
- [Verifying requests](https://docs.prosperstack.com/for-developers/verifying-requests.md): Verify that webhook and data connector requests originated from ProsperStack.
- [Request logs](https://docs.prosperstack.com/for-developers/request-logs.md): Inspect requests and responses for connected systems.
- [FAQs](https://docs.prosperstack.com/faqs.md): Frequently asked questions about ProsperStack usage.