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Deflection trends

View historical trends of overall cancellation flow deflection rates.

Deflection trends report

Filtering by deflection​

Use the Deflections filter to limit the report to one or more deflections.

Summary items​

  • Average deflect rate - The percentage of deflected sessions averaged within the selected interval filter (daily, weekly or monthly).
  • Presented - The total number of presented deflections within the selected date range.
  • Deflected - The total number of sessions deflected within the selected date range.