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Slack integration

The Slack integration posts notifications to a Slack channel whenever a flow session is completed.

Slack notification example

To enable the integration, navigate to the Slack integration page by clicking Settings in the left navigation, then Integrations. Click Configure in the Slack section.

Add to Slack

Click Connect Slack to begin the connection process. You'll be redirected to Slack to choose a channel to receive the notifications.

After you grant access to post messages to your Slack workspace, enable notifications for new sessions, deflections, cancellations or saves in the Notification settings section to begin receiving Slack messages.

Slack notification settings