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Sticky.io

ProsperStack integrates with Sticky.io to import customer and subscription data, personalize retention experiences and apply supported subscription changes. This page explains how to connect and integrate Sticky.io and summarizes the features and properties supported by the platform integration.

Connecting Sticky.io​

To connect Sticky.io, you'll need to create an API user and enter subdomain, username and password.

Connect Sticky.io

For help with Sticky.io API credentials, see the Sticky.io documentation.

After clicking Connect, the import process will begin automatically.

Integrating Sticky.io​

To embed the ProsperStack cancellation flow in your application or website, use the ProsperStack JavaScript library.

Feature support reference​

Solutions

Overall support for ProsperStack solutions.

Full Partial None
Cancellation flows
Winback campaigns
Revenue recovery
Conversion incentives
Customer portal
Autopilot offers

Features

Subscription platform dependent capabilities. Features supported on every platform are not listed.

Coupons

  • Coupon offer
  • Create new coupon
  • Percentage-based coupon
  • Fixed amount coupon
  • One-time coupon
  • Indefinite coupon
  • Monthly duration coupon
  • Billing cycle coupon
  • Custom duration coupon
  • Use existing coupon
  • Apply coupon to customer
  • Replace existing coupon
  • End trial (conversion)

Plan changes

  • Plan change offer
  • Change billing frequency
  • Disable proration on immediate changes
  • Change plan at end of billing period
  • Apply coupon with plan change
  • Remove add-ons with plan change
  • Reset billing date with plan change

Upgrade

  • Upgrade offer

Downgrade

  • Downgrade offer

Modify subscription

  • Modify subscription offer

Pause subscription

  • Pause subscription offer

Trial extension

  • Trial extension offer

Product swap

  • Product swap offer

Other offers

  • Payment recovery offer
  • Free gift offer
  • One-time purchase offer
  • Reactivation offer
  • Reschedule order offer

Subscription cancellation

  • Subscription cancellation
  • Cancel at end of billing period
  • Cancel unpaid invoices

Customer portal

  • Customer portal

Properties

Properties available for customer segmentation.

Subscriber19

  • Active offer ID
  • ARR
  • Cancel reason
  • Cancel reason code
  • Days since saved
  • Email address
  • First name
  • Last name
  • Location
  • LTV
  • MRR
  • Paid invoices
  • Saved date
  • Session date
  • Session domain
  • Session start date
  • Session URL
  • Status
  • Subscription plan IDs

Subscription18

  • Active coupon ID
  • ARR
  • Cancel reason
  • Cancel reason code
  • Discount fixed amount
  • Discount percentage
  • Duration (days)
  • LTV
  • MRR
  • Next billing date
  • Paid invoices
  • Session date
  • Session domain
  • Session start date
  • Session URL
  • Shipping location
  • Status
  • Will renew

Products2

  • Product IDs
  • Product names

Plans5

  • Plan IDs
  • Plan interval counts
  • Plan intervals
  • Plan names
  • Plan quantities