Getting started
Launching ProsperStack is a joint effort involving the owners of your subscription experience, retention strategy and technical implementation. This guide covers initial setup, flow configuration, testing and launch.
Implementation
Typically there are five stages of implementation. Configuration and integration can happen in parallel after your subscription platform is connected.
| Stage | Typical owner |
|---|---|
| Connect your platform to make subscription data available in ProsperStack | Subscription platform administrator |
| Integrate ProsperStack to open cancellation sessions | Technical implementation owner |
| Configure your cancellation flow to match your retention strategy | Retention owner |
| Preview and test the experience and end-to-end behavior | Retention owner and technical implementation owner |
| Launch your cancellation flow with live traffic | Technical implementation owner |
Before implementation begins, review roles and responsibilities to identify an owner for each part of the project and align on the scope of work.