Previewing a flow
You can preview your cancellation flows at any time to test out changes and view your cancellation experience from a subscriber's perspective.
Click the Preview button at the top of the flow editor to open a preview cancellation session.
At the top of the preview screen are options to configure the segments and custom properties used for your preview session.
To preview how your cancellation flow will look on different devices, you can enable the responsive toolbar. Click the toggle button at the top of the flow preview to open the responsive mode toolbar.
Select from the available preset device sizes (laptop, tablet, mobile) or enter custom dimensions to see how your flow will look at different sizes.
The ProsperStack cancellation flow is fully reponsive, so it should work and look great on all commonly-used device sizes.
Previewing with customer segments
Click the segment dropdown to toggle which segments to use for your preview session.
Previewing with subscriber and custom properties
Click the Properties button to open the property configuration dialog.
In the subscriber details section, you can configure the values used for subscriber property tags in your preview session. Leave these blank to use any configured fallback values.
In the custom properties section, you can configure custom properties for use in snapshot deflection items.
If you have any customer segments that use custom properties, those may be matched as a result of your configured property values. If any segments are matched due to your custom property values, they will be indicated in the segment dropdown.
Saving default values
Click the Save as default button to save all configured properties as the default values whenever previewing the flow. You can override the defaults temporarily for a preview session by altering a property value and clicking Done. Click Reset to default to reset all values to your configured defaults.
Previewing unpublished changes
If you have unpublished changes to your cancellation flow, you can toggle the flow preview between showing your live version or your unpublished changes.
Read more about publishing changes to your cancellation flow in the next section.